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Gleamit keeps your data on your device. This page explains how to take it to a new device, and how to remove the optional cloud backup yourself.

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support@gleamit.app

Questions, bug reports, purchase problems. You get a reply within 3 business days.

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Restore data on a new device

There is no Gleamit account, so nothing moves to a new device by itself. Your data travels in one of two ways: the cloud backup, which stays on the same platform, or a backup file you export yourself, which works between any two devices.

Restoring adds the backup to what is already on the device. Nothing is replaced or deleted, so it is safe to restore after you have started using Gleamit on the new device.

iOS to iOS

  1. On the old iPhone or iPad, open Gleamit, go to Settings, then Data Backup, and check that Cloud backup is on. Tap Back up now.
  2. Sign in to the new iPhone or iPad with the same Apple Account, with iCloud Drive on.
  3. Install Gleamit and open it. When it offers cloud backup, tap I already have a backup.
  4. Check the date and size of the backup it found, then tap Restore.

The restore option only shows up once iCloud has brought the backup to the new device, which can take a few minutes. If you missed it, Settings, then Data Backup, then Restore from cloud backup does the same at any time.

Android to Android

  1. On the old device, open Gleamit, go to Settings, then Data Backup, and check that Cloud backup is on. Tap Back up now.
  2. Install Gleamit on the new device and open it. When it offers cloud backup, tap I already have a backup.
  3. Pick the same Google account the old device backed up to.
  4. Check the date and size of the backup it found, then tap Restore.

If you missed it, Settings, then Data Backup, then Restore from cloud backup does the same at any time.

Between iOS and Android

The cloud backup lives in iCloud on iOS and in Google Drive on Android, so it cannot cross over. Move a backup file instead.

  1. On the old device, open Gleamit, go to Settings, then Data Backup, then Manual backup, and tap Export full backup.
  2. Save or send the gleamit-backup.zip file somewhere the new device can reach: an email to yourself, or a cloud storage app you use on both devices.
  3. Download the file on the new device.
  4. Install Gleamit on the new device, go to Settings, then Data Backup, then Manual backup, and tap Import full backup. Pick the file.

The same file also works between two devices on the same platform, with or without cloud backup.

Your Pro purchase

Pro belongs to your App Store or Google Play account, not to the app data, so a backup does not carry it. On a new device of the same platform, signed in to the same store account, tap Restore purchase. A purchase made on one store does not carry over to the other: the App Store and Google Play keep separate purchases.

Delete the cloud backup

Turning cloud backup off in Gleamit only stops new uploads. The copy already in your cloud stays there until you delete it yourself, following the steps for your platform.

Android

When cloud backup is on, Gleamit uploads a copy of your data to a private app area of the Google Drive account you picked. Only Gleamit can see that area, and it cannot see anything else in your Drive.

Turning backup off in Gleamit, or disconnecting the Google account in Gleamit, does not delete the copy already in Drive. It only stops new uploads. The copy stays in your Drive until you delete it there.

  1. Open the Google Drive app, or go to drive.google.com in a browser.
  2. Tap the menu (three lines) or your profile picture, then Settings.
  3. Choose Manage apps.
  4. Find Gleamit in the list.
  5. Tap Options next to it, then Delete hidden app data. Confirm.

Disconnect from Drive, in the same menu, is the other way round: it takes Gleamit's access away and deletes the copy with it.

If you connected more than one Google account over time, repeat these steps in each account.

iOS

When cloud backup is on, Gleamit writes a copy of your data into a private area of your iCloud Drive, hidden from the Files app so it cannot be moved or deleted by accident. iCloud does the uploading, following your iCloud settings.

Turning backup off does not delete the copy already in iCloud. It only stops new uploads. The copy stays in your iCloud storage until you delete it there.

On your iPhone or iPad:

  1. Open Settings on your iPhone or iPad.
  2. Tap your name at the top to open Apple Account, then iCloud.
  3. Tap Manage Account Storage. On older iOS versions this is Manage Storage.
  4. Find Gleamit in the list of apps using iCloud storage.
  5. Tap it, then Delete Data from iCloud. Confirm.

Or on a Mac:

  1. Open System Settings, then Apple Account at the top.
  2. Click iCloud, then Manage.
  3. Find Gleamit in the list.
  4. Click it, then Delete Documents and Data. Confirm.

Delete all Gleamit data

Deleting the app removes everything stored on the device: brushing sessions, teeth, photos, documents, reminders and settings. There is no Gleamit account and no Gleamit server, so none of what you record ever reaches us.

Your own cloud storage is the one place a copy of that data outlives the app. If cloud backup was ever on, delete the cloud backup as well, so nothing is left in your Google Drive or your iCloud.

Your Pro purchase is tied to your App Store or Google Play account, not to the app data. Reinstall Gleamit and tap Restore purchase to get it back.

If you bought Pro, RevenueCat keeps a purchase record for us, and uninstalling does not delete it. To have it deleted, email support@gleamit.app with the order number from your store receipt. The purchase itself stays with your store account. If you later tap Restore purchase, Pro comes back, and so does a purchase record at RevenueCat.